Page 26 - Annual Report 2024 EN

/ 26 T ABLE OF C ONTENT S

Adopting Best Practices

European Foundation for Quality

Management

The QFCRA participated in the European Foundation
for Quality Management (EFQM) assessment in

October 2024. During this assessment, the QFCRA’s

Corporate Services division was evaluated across
various criteria, including Culture and Leadership,

Employee Engagement, and Innovation. The

assessment process involved a series of interviews

and reviews of the QFCRA’s practices and results.

The QFCRA’s dedication to excellence and
continuous improvement was evident throughout the

assessment, and the organisation was recognised

for its outstanding performance in these key areas.

As a result of the assessment, the QFCRA earned a

prestigious 4-star rating from EFQM, making it the

first financial services entity in Qatar and only the

second in the GCC region to achieve this recognition.
This accomplishment highlights the QFCRA’s

commitment to adopting the best practices in quality

management and organisational excellence.